Privacy Policy for Fresh Finishes
Last Updated: [07/04/25]
1. Who We Are
Fresh Finishes ("we," "us," or "our") operates www.freshfinishes.co.uk. We are a kitchen painting service based in Tweedbank, Scottish Borders.
2. Information We Collect
We may collect:
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Personal Data: Name, email, phone number, address (when you submit a quote request or contact form).
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Photos: Images of your kitchen (for providing estimates).
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Automated Data: IP address, browser type (via cookies, Google Analytics).
3. How We Use Your Data
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To respond to inquiries and provide quotes.
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To schedule and manage appointments (e.g., arranging visits or 5-day transformations).
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To improve our website and services (analytics).
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We never sell or share your data with third parties except to fulfill services (e.g., payment processors).
4. Legal Basis for Processing
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Contract: To fulfill your service requests.
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Consent: When you voluntarily submit data (e.g., contact forms or photos).
5. Data Retention
We retain your data only as long as necessary (e.g., for tax records or ongoing projects).
6. Your Rights
Under UK GDPR, you can:
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Request access to or deletion of your data.
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Withdraw consent (email freshfinishestweedbank@gmail.com).
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Lodge a complaint with the ICO.
7. Cookies
We use essential cookies (e.g., for forms). Disable them via browser settings.
8. Changes to This Policy
Updates will be posted on this page.
9. Contact Us
For questions about your data, contact:
📧 Email: freshfinishestweedbank@gmail.com
📞 Phone: 07842 341094
🌐 Website: www.freshfinishes.co.uk